Billing policy.
How billing works for an engagement, including cancellation and refunds, and the rule that a change never deletes your work.
Last updated September 18, 2026
Each engagement is priced with a founder and set in a written agreement, and nothing is charged through this website.Read itCancelling or changing scope never deletes your data, and access runs through the period already paid for.Read itFees are non-refundable unless the agreement says otherwise, and SableAlpha never sees card numbers.Read it
How engagements are billed.
- Engagements are priced with a founder against the work in scope, the people who will use the system, and the connections it needs, and there is no public rate card and no automated checkout.
- No fees are charged through this website, and terms, invoicing, and renewal are set in the written agreement for the engagement.
Cancellation and changes.
- 01
Notice and access
Cancellation and notice periods follow the agreement, and access continues through the period already paid for.
- 02
Your data is never deleted by a change
A change of scope or a cancellation never deletes your data, which is returned or deleted only as the agreement sets out.
Payments and refunds.
- Fees are non-refundable except as expressly stated in the applicable order form or agreement.
- SableAlpha never sees or stores card numbers, and any card payment or dispute is handled by our payment processor.
Questions about this document go to hello@sablealpha.com, and the other policies are linked in the footer.